White Papers

With fundamental shifts in technology, customer preferences and macroeconomics driving enormous change; there has never been a more exciting time to be in financial services. CMC Insights will address your burning questions around the key opportunities and challenges facing the industry such as AI, GDPR, blockchain and much more. Stay connected to the latest in financial services technology, where ever you are.

RBC wins the Celent Model Bank Award using the Horizn Platform

May 1st, 2018

The Horizn Knowledge Platform, which is used to power the Royal Bank of Canada (RBC) Digital Activation Strategy, led to RBC winning a Celent Model Bank 2018 award for Employee Productivity.

Read More

Omnichannel Authentication

February 20th, 2018

Creating a Banking Experience Customers Will Love Financial Institutions are competing in a market where customer expectations are higher than they’ve ever been, which is why creating an exceptional customer experience is imperative. If you’re at all concerned with customer experience you’ve probably heard the word ‘omnichannel’ thrown around, but what does omnichannel mean? In this solution brief, you’ll learn how making the move from multichannel access to omnichannel access can improve the customer journey while also reducing risk. Become the bank customers love doing business with.

Read More